The Core Values of CRC, Inc.

Our Mission Statement:

Our goal is to build trust with our clients by consistently delivering great service and a superior quality product that exceeds their expectations.

 

In Tune with Customer’s Needs

Years of experience have taught us that great customer service starts by listening. From the very first meeting, Columbia River Carpentry will establish an open line of communication and encourage our clients to participate in the planning process because it is this input that helps deliver a final product that exceeds your expectations.

 

Each project undertaken by Columbia River Carpentry is tailor-made to our clients’ specifications because we realize that it is your project and should be completed the way you want. We take our expertise in the field and combine it with your ideas and together we develop a plan of action to get the job done right. It’s a winning combination.

 

Quality is Key

When you hire Columbia River Carpentry, you are receiving a commitment from us to use the highest quality of materials available as well as experienced craftsmen to complete the job. The skilled professionals who work for Columbia River Carpentry are trusted and honest individuals who are determined to do the best they can on every job.

 

It is this high code of work ethics that sets them apart from other companies in the area. Teamwork is important to all the employees as it is only by working together that they can guarantee to take the time and do the job right.

Promises About The Job

Our Promise to You

Randy is on the job site the majority of the time supervising his team and he is always accessible by phone to both the employees and to the clients. What does this mean to you? Being available to readily answer questions pertaining to the construction process as well as any concerns the client may have is key to providing our customers’ with the best service possible.

 

While not all projects are smooth sailing, Columbia River Carpentry promises to deal with any unexpected surprises in a timely manner and with your best interests at heart. You will be informed every step of the way so there are never any unpleasant surprises.

 

Work Performance

Our employees truly enjoy what they do and it shows in their work performance. They are punctual, reliable and determined to perform at the best of their ability every day. All employees are held accountable for their work and Columbia River Carpentry holds them all to the same high standards one would expect from an experienced professional.

 

Clients and their property are always treated with respect and we promise to clean the job site before we leave every day. Randy and his crew will always go the extra mile to make sure you are happy with their performance and the end product.